THE PLATFORM

A workflow engine wearing an audit file.

Everything a pre-configured control needs to run in a regulated environment: visual builds, human sign-off, evidence by default.

MSP Service-Level MonitorReady to useJB

TriggerHourly

Provider Health Check

Polls provider health hourly; fires when issues are detected.

AgentIdle

SLA Evidence Collector

Gathers status, uptime and SLA terms; drafts the assessment.

Human review—

Human Review

Confirm tolerance impact; approve escalation or dismiss.

BUILD

Visual workflow builder

Controls are workflows on a canvas — triggers, steps, branches and integrations you can read at a glance. Adapt a pack without writing code, and see exactly what will run before it runs.

MSP Service-Level MonitorJB

TriggerHourly

Provider Health Check

Polls provider health hourly; fires when issues are detected.

AgentIdle

SLA Evidence Collector

Gathers status, uptime and SLA terms; drafts the assessment.

Human review—

Human Review

Confirm tolerance impact; approve escalation or dismiss.

ESCALATE

Human-in-the-loop by design

Steps that need judgment pause and route to the right owner with full context. Approvals, rejections and comments are part of the run record — not a side channel.

Run #146 · Human reviewJB

MSP Service-Level Monitor · Run #146

06:00:00 Trigger fired

Provider Health Check · hourly

EVIDENCE

Every run leaves a record

Jobs capture inputs, outputs, timing, outcome and sign-off. When someone asks how a control operated in March, the answer is a link, not an archaeology project.

Jobs · hourly runsJB

JobWorkflowStartedStatus

Run #147MSP Service-Level Monitor09:00In progress

Run #146MSP Service-Level Monitor08:00Completed

Run #38Control Effectiveness Test — CTL-01407:30Waiting for input

Run #145MSP Service-Level Monitor07:00Completed

Run #12Tolerance Breach Notifier — §4206:45Completed

REPORT